Shipping Policy

Last Updated: August 2026

At Modenify, we aim to make your shopping experience simple, convenient, and reliable. We deliver products across Pakistan and offer Cash on Delivery (COD) for eligible orders.

📦 Order Processing

• Orders are generally processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• For Cash on Delivery orders, our team may contact you by phone or WhatsApp to confirm your order before dispatch.
• Orders may only be dispatched after successful confirmation.
• Once your order has been shipped, you may receive a dispatch or tracking update where tracking is available.

🚚 Delivery Across Pakistan

We currently deliver orders across Pakistan.

Estimated delivery times are:

• Major cities: 2–5 business days
• Other areas: 3–7 business days

These are estimated delivery times and are not guaranteed. Delivery may take longer because of courier delays, weather conditions, public holidays, high order volumes, road closures, or other circumstances beyond our control.

💰 Shipping Charges

Applicable shipping charges will be displayed during checkout or communicated before order confirmation.

From time to time, Modenify may offer free shipping promotions on selected products or orders. Any applicable free-shipping offer will be clearly mentioned on the website.

💵 Cash on Delivery (COD)

Modenify offers Cash on Delivery across Pakistan on eligible orders.

With COD, you can place your order online and pay the courier when your package is delivered.

For COD orders:

• Select Cash on Delivery at checkout.
• Provide a valid and active phone number.
• Our team may contact you through phone or WhatsApp to confirm your order.
• Please confirm your order when contacted.
• Your order may not be dispatched until COD confirmation is completed.
• Please make sure someone is available to receive the package and make the payment.
• The total amount payable will be communicated/shown before dispatch.
• If applicable, shipping charges will be included in the total payable amount.

⚠️ COD Order Refusal

Once a COD order has been confirmed and dispatched, please avoid refusing or abandoning the delivery without contacting us first.

Repeated refusal of confirmed COD orders may result in COD availability being restricted for future orders.

If you need to cancel an order before dispatch, please contact us as soon as possible through WhatsApp.

📍 Delivery Address

Please make sure your delivery information is accurate and complete.

Please provide:

• Full name
• Complete delivery address
• City
• Active phone number
• Nearby landmark, where useful

Modenify is not responsible for delivery delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.

If an order needs to be shipped again because of an incorrect address or failed delivery caused by the customer, additional shipping charges may apply.

📞 Courier Delivery

Our courier partner may contact you before or during delivery.

Please keep your phone available around the expected delivery time.

If you are unavailable during a delivery attempt, the courier may make another attempt according to its delivery procedures. If the parcel is returned to us after unsuccessful delivery attempts, you may need to contact us before a new shipment can be arranged.

🔍 Order Tracking

Where tracking is available, tracking information may be shared with you through the contact information provided when placing your order.

You can use the tracking information to follow your shipment's progress.

Please note that tracking updates may take some time to appear after the parcel has been handed over to the courier.

⏳ Delivery Delays

Although we work with our courier partners to deliver orders within the estimated timeframe, delays can occasionally occur due to:

• Weather conditions
• Public holidays
• Courier service interruptions
• High order volumes
• Road closures
• Transportation issues
• Remote or difficult-to-access locations
• Incorrect or incomplete delivery information

We appreciate your patience in such circumstances.

📦 Damaged or Incorrect Orders

Please check your package when it arrives.

If you receive a package that appears significantly damaged, opened, or tampered with, please contact us as soon as possible.

If you receive an incorrect or damaged product, contact us through WhatsApp and provide:

• Your order number
• Photos of the package
• Photos/videos of the product
• A brief description of the issue

This information helps us investigate the issue and determine the appropriate resolution.

For more information about eligible returns, replacements, or refunds, please refer to our Return & Refund Policy.

🌍 Delivery Areas

Modenify currently delivers within Pakistan only, unless otherwise stated for a particular product or promotion.

💬 Need Help With Your Order?

We're happy to help.

For questions about your order, delivery, tracking, or Cash on Delivery confirmation, contact us directly:

WhatsApp: +92 315 8059095
Email: modenify1213@gmail.com

Our support team will assist you as soon as possible.

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Modenify
Smart Products. Everyday Convenience.